This Privacy Policy explains how Maxability LLC ("Maxability," "we," "us," or "our") collects, uses, and protects information submitted through this website (www.maxabilityllc.com). We do not sell, rent, or share your personal information with third parties for their marketing purposes.
1. Information We Collect
We collect information you voluntarily provide through website forms:
- Contact form — name, organization, title, email address, phone number, service interest, and message content.
- Learning Library access request form — name and work email address.
If you engage Maxability services that involve payment, payment information (such as card details) is collected and processed by a third-party payment processor. Maxability does not store payment card data directly on our systems.
We do not use tracking cookies or behavioral advertising technologies. If analytics or tracking tools are added in the future, this policy will be updated accordingly.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or service request.
- Grant access to Learning Library resources when requested.
- Process and fulfill service engagements, including any associated payments.
- Communicate with you about Maxability services, if you have expressed interest.
We will not contact you for marketing purposes without your consent.
3. How Your Information Is Stored
Information you submit through this website is received and stored by trusted third-party service providers that operate our website infrastructure. Submission content is forwarded to Maxability's business email address and may be retained in email correspondence.
We do not operate a CRM or marketing database. No automated profiling is performed on the information you submit.
4. Information Sharing
We do not sell, trade, or transfer your personal information to third parties. We work with service providers necessary to operate this website and process your requests — such as hosting, form processing, and payment processing — who are bound to handle your data securely and only for the purposes we specify.
We may disclose information if required by law or in response to a valid legal process.
5. Data Retention
Form submissions are retained in accordance with our service providers' standard retention periods and in email correspondence for as long as the business relationship is active. Payment transaction records are retained as required for accounting and legal compliance. You may request deletion of your personal information at any time by contacting us.
6. Your Rights
You may request to access, correct, or delete the personal information you have submitted to us. To make such a request, contact us at:
jgarrick@maxabilityllc.com
Maxability LLC · 3710 Davies Manor Drive · Memphis, TN 38133
We will respond to requests within 30 days.
7. Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.
9. Contact
Questions about this Privacy Policy? Contact us at jgarrick@maxabilityllc.com.